FAQ's
What are shipping times?
We ship Australia-wide with Australia Post. Shipping times vary depending on location, but we always endeavour to get you your sheets within 7 days.
What sizes are available?
We make our Queen-size sheets in 2 depths, 400mm and 300mm. We do this to ensure you can get a sheet that fits your mattress perfectly. In addition to this, every set of sheets includes 2 elastic sheet straps that pull your sheet tight underneath your mattress to avoid
What is your returns policy?
30-Day Returns
We want you to love your bedding. If you've changed your mind, you may return your order within 30 days of delivery for a refund or exchange.
To be eligible for a return:
- Items must be unused, unwashed, and in their original packaging.
- All tags and labels must remain attached.
- Proof of purchase is required.
Customers are responsible for return postage costs for change-of-mind returns.
Faulty or Incorrect Items
If your item arrives damaged, faulty, or incorrect, please contact us within 14 days of receiving your order. We will arrange a replacement, exchange, or refund in accordance with Australian Consumer Law.
Non-Returnable Items
- Gift cards
- Clearance items marked "Final Sale"
- Products that have been washed, used, or are not in their original condition
Refunds
Approved refunds will be processed back to your original payment method within 5–10 business days of receiving your return.